Ordering
How ordering, setup, and renewal work
Order the Primlinc package at 999 AED by phone, WhatsApp, or the Deira shop. You can see the box at home for free before you decide. Installation is included. The subscription is activated against your order, and the next year is 600 AED if you choose to continue.
Step 1
Choose an option
The published package is the Primlinc Linux box, one year, and home installation for 999 AED. The following year is 600 AED and does not include another box. A box-only price is not published.
Step 2
Send an enquiry
Call or WhatsApp 052 434 6367, visit Shop 102 in Naif Bazaar, or use the contact form. The form checks the fields. It does not send email yet, and it does not take payment.
Step 3
Read the written quote
A real offer names the price in AED, the subscription length if any, the renewal price, the packing list, the delivery charge, the warranty, and the payment method.
Step 4
Pay only after you accept
Pay by the method in the quote. This website has no card checkout. Keep the confirmation and the order reference.
Step 5
Receive the box
Check the parcel against the packing list. Delivery timing depends on the quote for your emirate, not on a timer on this site.
Step 6
Set up and activate
Connect the box using the supplied parts and the setup guide. Ask UKTVUAE to activate a subscription against your order reference. Do not use portal details from anyone else.
Step 7
Renew only if you want to continue
Near the end date, the next year is 600 AED if you want to continue. The box does not renew itself, and this site does not store a card.
What you should have in writing
Before you pay, the message you accept should be specific enough to compare with another seller.
- Product name, and the manufacturer and model when they are known.
- Price in AED for the box and, separately, for any subscription period.
- Start and end of that period, plus the renewal price if you continue.
- Packing list, delivery emirate, delivery charge, and warranty.
- How activation is completed and how you reach support afterwards.
If the quote changes
A second message that changes the price, the period, or the contents replaces the first only when you accept the second. Keep both. If you have already paid and the contents change, stop and ask for a correction before the parcel is dispatched. The order reference should appear on the payment confirmation and on any later setup email.
Activation is arranged with UKTVUAE against your order. Call or WhatsApp 052 434 6367. The contact form still cannot deliver email, so use the telephone number when you need a reply the same day. A free home demonstration can happen before payment. Installation is the visit inside the 999 AED package. Activation is the moment the year starts on your order, which is separate from the hardware warranty. Write both dates down before the installer leaves.
What this website does not do
It does not reserve stock, apply a discount code, or start a subscription on its own. The contact form is an enquiry, and until email delivery is connected it will tell you plainly that the message was not sent. The working routes are 052 434 6367 and Shop 102, Building 12, Naif Bazaar, Deira. Home installation is included in the 999 AED package, and a free demonstration at your home is available in every emirate.
Setup detail that depends on menus stays in the setup guide. If a step is missing because the model is unknown, the guide says so rather than inventing button names. After the first evening, picture and network faults belong on troubleshooting. The country library is on channels, and the renewal article explains the 600 AED year in more detail.
Start with an enquiry
Pick the option you want. You can still ask for the quote to be split into hardware and subscription.